Faq

Quick Answers

When is U.S. shipping free?

U.S. shipping is free on orders of $50 or more. Shipping options and costs appear at checkout.

How can I track my order?

Once your order ships, use your order number and email on our tracking page for the latest updates.

How do I use a promo code?

Enter your promo code at checkout and apply it before placing your order. Offers may have exclusions.

Are popular finds always in stock?

Product availability can change quickly. If an item is low in stock, its product page will let you know.

How do I contact SAILOVO?

For help with an order or product, email [email protected] and include your order number if available.